Job Description
About ALPHA IT
ALPHA IT is one of Vancouver Island’s fastest-growing MSPs, supporting municipalities, First Nations, and small to mid-sized businesses with reliable, secure, and practical IT solutions.
Position Overview
This role is primarily focused on network and infrastructure project delivery, designing, deploying, and improving client environments.
You will lead and execute projects such as network builds, firewall upgrades, VoIP deployments, and connectivity solutions (e.g., site-to-site VPNs, wireless solutions, and Starlink deployments).
In addition to project work, you will occasionally support escalations, tickets, and help desk operations, especially for complex networking and infrastructure issues.
This role also requires the ability to train end users and client staff, particularly during projects such as VoIP deployments, where clear guidance and adoption support are critical.
This is a hands-on role t...