Job Description
Network Expert - Colombia - F5)
Located in Bogotá, Colombia, this role performs as a Network Expert within the customer services group, acting as an escalation point for NOC, customers, and onboarding teams for technical network issues.
Responsibilities
- Ensure 24/7 availability of our network, handling day-to-day production network issues.
- Assist in incident response and support customers during network events and attacks.
- Work with network architects, engineering, and R&D on infrastructure improvements.
- Actively monitor, react, and troubleshoot system events and alerts.
- Investigate and resolve network related issues.
- Perform on‑call duties.
Requirements
- Fluent English.
- 3–5 years of hands‑on experience in implementing and troubleshooting complex TCP/IP technologies.
- Strong routing and switching concepts – CCNP advantage.
- Experience with Cisco/Juniper ...