Job Description
Become a key player in network and security operations as an Intermediate Network Technical Analyst at Advanced Solutions in Victoria, BC. Provide expert incident support and join infrastructure projects in this hybrid role.
The Intermediate Network Technical Analyst will handle second-level incident support, focusing on WAN and LAN connectivity issues. You'll analyze technical problems, assist with order management, and collaborate with clients and internal teams. Your expertise in networking will contribute to resolving issues and implementing necessary infrastructure changes.
Key Responsibilities:
• Provide second-level incident support on network issues
• Escalate significant problems to partner service providers
• Document incidents accurately in the management system
• Participate in infrastructure project planning and analysis
• Train and mentor other analysts in best practices
Requirements:
• Degree in IT or equivalent experience
• Strong knowledge...
The Intermediate Network Technical Analyst will handle second-level incident support, focusing on WAN and LAN connectivity issues. You'll analyze technical problems, assist with order management, and collaborate with clients and internal teams. Your expertise in networking will contribute to resolving issues and implementing necessary infrastructure changes.
Key Responsibilities:
• Provide second-level incident support on network issues
• Escalate significant problems to partner service providers
• Document incidents accurately in the management system
• Participate in infrastructure project planning and analysis
• Train and mentor other analysts in best practices
Requirements:
• Degree in IT or equivalent experience
• Strong knowledge...