Job Description
Overview
Network/Systems Administrator. The Network/Systems Administrator position is an IT operation, hands-on technical role.
Responsibilities
- Managing and operating IT infrastructure such as network devices, servers, printers, storage, cloud services, telecom equipment and monitoring systems.
- Acting as Tier 2 support for the Service Desk.
- Lead multiple infrastructure projects from setup to configuration to deployment.
- IT Operations Management and Support; manage IT services and support incidents, service requests, changes, problems and assets related to IT infrastructure.
- Resolve tickets escalated from Tier one support team.
- Responsible for backups and restoration of data.
- Maintain, review and update documentation.
- Vendor escalation of setup and support of IT Infrastructure.
- Tier 2 On-Call rotation.
Qualifications
- Minimum 4 years of experience as a ...