Job Description
1400 Castlefield Ave, York, ON M6B 4C4, Canada
Job Description
Posted Friday, April 17, 2026 at 4:00 AM
Key Responsibilities
Reporting & Business Insights
- Generate and distribute daily, weekly, and monthly business reports, including daily sales, weekly store incentives, fulfillment SLAs as well as ad-hoc business reporting
- Provide actionable insights and identify trends that support sales, fulfillment, and operational improvements.
- Support forecasting and capacity planning for peak business periods including creating forecasts for web shipped sales and carrier forecasts.
- Manage order flow and troubleshoot order-related issues, including cancellations, re-routing, and on-hold orders.
- Manage end-to-end Ticketing through TopDesk , including triage, escalation, and closure.
- Assist with NS (OMS) promotion setups for endless aisle , configuration, and testing before launch as well as ...