Job Description
LlamaPixel seeks a Bilingual Quality Analyst for an onsite Lima, Peru role to monitor customer interactions (chat, email, chatbot) using QA scorecards and Zendesk tools. You will provide coaching, lead calibration sessions, and drive continuous improvement through data-driven insights.
The role requires 2+ years QA/Training experience, fluent English, and strong communication skills. On-site in Lima with 44-hour weeks, rotating shifts, and benefits like food allowance and EPS coverage.
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