Job Description
Join Grainger as an Onsite Service Specialist, a hybrid role focused on providing top-notch inventory management and customer service. This position is ideal for those with a solid background in operations.
The Onsite Service Specialist at Grainger plays a key role in supporting the KeepStock team. You will assist in both the pre-implementation and execution stages for various customer environments. This hybrid position requires solid customer service experience and the ability to handle multiple projects effectively.
Key Responsibilities:
• Perform machine repairs and maintenance on-site
• Collaborate on inventory project planning
• Gather essential inventory data accurately
• Assist during PTO for field service personnel
• Resolve escalation issues and provide performance feedback
Requirements:
• High School diploma or equivalent
• 3 years of experience in customer-facing roles
• Experience managing technical tasks and projects
• Excellent written ...
The Onsite Service Specialist at Grainger plays a key role in supporting the KeepStock team. You will assist in both the pre-implementation and execution stages for various customer environments. This hybrid position requires solid customer service experience and the ability to handle multiple projects effectively.
Key Responsibilities:
• Perform machine repairs and maintenance on-site
• Collaborate on inventory project planning
• Gather essential inventory data accurately
• Assist during PTO for field service personnel
• Resolve escalation issues and provide performance feedback
Requirements:
• High School diploma or equivalent
• 3 years of experience in customer-facing roles
• Experience managing technical tasks and projects
• Excellent written ...