Job Description
About The Role
Reporting to the Supervisor, On‑Site Support analyst will join a team that is responsible for providing on‑site support to SNDL’s corporate, production, and retail environments. The On‑Site Support analyst will work closely with various faucets within our organization, so customer service experience and skills are a must have. The ideal candidate should also have a passion for technology and helping others. This position will be based out of our Edmonton office.
Work Location
Edmonton Corporate Office
Responsibilities
- Complete tickets submitted to the allocated ConnectWise board(s) tickets in adherence within the procedures set forth by the Supervisor, Onsite Support.
- Allocation, tracking, and inventory of SNDL’s Business Technology assets
- Assist with logistics, shipping/receiving to/from stores, office locations, manufacturing facilities, and cultivation plants.
- Contribute to and exe...