United Services Group

Operations Account Manager at United

📍 Location
ottawa, on
⏰ Job Type
Full-time
📅 Posted
July 16, 2026
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Job Description

Elevate customer relationships as an Operations Account Manager with United, focusing on trust and satisfaction within the cleaning industry. Drive operational excellence while managing territories and enhancing partner experiences.

In this critical role, you will build and maintain relationships with customers, ensuring loyalty and retention. Your expertise in territory management will align with customer expectations across store and regional levels. Key responsibilities include improving operational quality, managing financials, and collaborating with Partner Relations and Talent Acquisition teams to empower a high-performing workforce.

Key Responsibilities:
• Build trust-based partnerships with customers
• Lead proactive store visits and performance discussions
• Collaborate on partner performance and improvement plans
• Manage P&Ls and develop cost-reduction strategies
• Facilitate effective communication across teams
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