Job Description
Overview
Join a detail-oriented team as an Operations Analyst focusing on Wireless Exceptions in York Mills, North York. Youll manage order issues, collaborate with teams, and enhance operational efficiency.
We are looking for a dedicated Operations Analyst specializing in wireless exception management. This full-time role entails overseeing failed shipments and coordinating with various departments and third-party logistics providers. Your analytical skills will be crucial in identifying root causes and implementing solutions for continuous process improvement.
Responsibilities
- Manage wireless order exceptions effectively and efficiently
- Collaborate with internal and external teams to resolve issues
- Analyze ERP and inventory systems for root cause identification
- Open and manage Incident tickets for IT collaboration
- Monitor exception trends and operational performance metrics