Job Description
Become an essential part of a team as an Operations Analyst – Wireless Exceptions in York Mills, North York. This role emphasizes managing wireless order fulfillment and streamlining operations with excellent analytical skills.
As an Operations Analyst, you will work collaboratively within a fast-paced workplace to oversee wireless order exceptions, ensuring customer satisfaction and operational efficiency. This role requires strong analytical abilities and experience with ERP systems and third-party logistics. Youll coordinate with various internal teams and support continuous improvement initiatives to optimize processes.
Key Responsibilities
- Manage and resolve wireless order exception issues
- Coordinate with Operations, Customer Care, and IT teams
- Analyze ERP systems to identify operational improvement areas
- Open and manage Incident tickets for issue resolution
- Monitor performance metrics to identify trends...