Job Description
Drive operational efficiency and insights as an Operations Business Analyst at Rogers. This full-time position focuses on data analysis, performance reporting, and supporting strategic decision-making.
As a key member of the Corporate team, you will report to the Senior Manager of Operations Support. This role emphasizes your analytical skills, with responsibilities including analyzing datasets, developing reports, and recommending cost-effective solutions. You will also contribute to continuous improvement initiatives that enhance customer service delivery.
Key Responsibilities:
• Develop and automate performance and operational reports
• Analyze data to identify trends and opportunities
• Prepare insights for leadership discussions
• Create dashboards and materials summarizing performance
• Collaborate on call performance evaluations
Requirements:
• Proficient in SQL, Excel, and BI tools like Tableau
• Experience in analyzing complex datasets
• Strong...
As a key member of the Corporate team, you will report to the Senior Manager of Operations Support. This role emphasizes your analytical skills, with responsibilities including analyzing datasets, developing reports, and recommending cost-effective solutions. You will also contribute to continuous improvement initiatives that enhance customer service delivery.
Key Responsibilities:
• Develop and automate performance and operational reports
• Analyze data to identify trends and opportunities
• Prepare insights for leadership discussions
• Create dashboards and materials summarizing performance
• Collaborate on call performance evaluations
Requirements:
• Proficient in SQL, Excel, and BI tools like Tableau
• Experience in analyzing complex datasets
• Strong...