Job Description
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We are looking for an organized, detail-oriented, and solutions-driven Operations Specialist to join our LATAM operations team. This role plays a critical part in supporting the end-to-end supply chain, including import logistics, order management, delivery tracking, inverse logistics, and customer support across Latin America. The ideal candidate will thrive in a fast-paced, cross-functional environment and possess a strong ability to manage processes, data, and partner relationships.
Logistics & Distribution Management- Oversee and manage inverse logistics (returns, warranty repairs, defective merchandise), ensuring compliance with internal controls and customer satisfaction standards.
- Coordinate with 3PL in Mexico and ensure seamless system integration with corporate logistics platforms for real-time data visibility.
- Supervise product delivery ope...