Job Description
Job Summary
The IT Functional Lead, Oracle Cloud Operations, will join an existing team of Mountaineers and vendor partners to ensure the service delivery activities in the Oracle platform application space exceed customer expectations, meet SOX compliance requirements, follow our ITIL protocols, and are secure and high‑performing.
What You Will Do
- Be responsible for providing timely guidance and solutions for all the issues within Oracle ERP Cloud functional areas like General Ledger, Fixed Assets, and Cash Management
- Work with the existing vendor partners and the IRM IT team to ensure that the issues raised are timely addressed and well within the SLA
- Engage with key business stakeholders to capture their priorities and provide timely progress updates to their issues while ensuring that there are no escalations
- Oracle Cloud Implementation experience, especially with Localizations in LATAM countries
- Support IRM’s ...