Job Description
Job Title
Order Management Specialist with Italian (All genders)Job Description
As part of the Philips Personal Health organization, we are dedicated to delivering innovative solutions that improve people’s lives every day. We focus on providing high-quality products, exceptional customer service, and operational excellence to meet our customers’ needs. Join a collaborative and dynamic team where creativity, ownership, and continuous growth are valued.
Your role
Ensuring accurate and timely order entry in SAP
Coordinating the end-to-end order delivery process
Cooperating closely with key stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse teams, Carriers, Accounting)
Investigating and resolving customer queries in a timely manner
Maintaining strong and professional relationships with customers