Job Description
For 60 years, Manitoulin Transport has provided comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation, safety, and dedication to reliable, timely delivery. So, if you know where you’re headed, we have the training and career development to help you get there.
Job Description
- Tracing of freight, which includes looking for missing freight, looking up PODs and B/L'S, finding out when a shipment was delivered, etc.
- Exception reports for customers with dropped trailers – reporting to the shipper the next day by 0900
- Requests by customers and terminals via phone calls or emails
- Gathering information on shortages, no pros, no goods, etc, and finding common issues to report to the Supervisor.
- Calling the customer with exceptions to verify possible damages, shortages, re-routing, and various other duties as requested by the customer regarding delivery problems.