Job Description
Are you ready to take full ownership of a global Order to Cash operation and turn strategy into real business impact? This is your opportunity to lead transformation, optimize cash flow, and elevate customer experience at scale.
About the Role
As an OTC CX Senior Manager, you will own the end-to-end Order to Cash process, driving operational excellence, cash performance, and customer-centric strategies across regions. You will act as a key partner to the Finance VP, influencing strategic decisions and leading initiatives that strengthen working capital, reduce risk, and support sustainable growth.
What You’ll Do
- Own and define the global Order to Cash strategy aligned with business goals
- Drive working capital optimization (DSO reduction, cash flow improvement)
- Lead credit management, billing, collections, disputes, and cash application processes
- Partner with Finance, Sales, and Operations to improve com...