Job Description
Job Title: Customer Service Agent
Company: Jazz Aviation LP (Jazz) – operating as Air Canada Express
Location: Sudbury, ON
Overview
Jazz Aviation is looking for a Customer Service Agent to join our team at the Sudbury Airport (YSB). In this role, you'll be the face of Air Canada Express, handling everything from check-in to boarding while keeping safety and service at the center of everything you do. This is an active, on-your-feet role. One minute you're greeting passengers and tagging bags through our web-based system, the next you're lifting a suitcase, pushing a wheelchair, or helping someone to their gate. The airport moves fast during arrival and departure windows, but you'll stay calm, organized, and customer-focused.
Responsibilities
- Using our airline computer system to make reservations and check fares
- Handle ticketing and complete daily sales reports ...