Job Description
About Us
We’re a fast-growing, VC-backed fintech company modernizing the $7.3 trillion U.S. retirement industry. We are the only 401(k) provider enabling direct investment in spot cryptocurrency within retirement accounts — and we’re continuing to grow rapidly. Founded by industry veterans who helped transform retirement plans for Fortune 500 companies, we’re backed by leading fintech and venture capital investors who believe retirement investing should be more accessible, modern, and transparent.
If you’re looking for a career where you can combine customer experience, operations, financial services, and emerging technology — while working in a fast-paced startup environment — this is an opportunity to grow quickly and make a meaningful impact.
About the Role
As a Participant Experience Associate, you’ll work directly with U.S. 401(k) participants to help them navigate retirement plans, investment options, and account-related questions with confid...