Job Description
Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts and warranty programs.
The Role
- Responsible for day-to-day support of the business of Parts sales to customers
- Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch
- Identify issues and work with branch co-workers to resolve them in a timely manner
- Provide training and support for all Parts reps
- Manage parts personnel performance, safety, training and customer service
- Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations
The Candidate
Education: College diploma / Post seco...