Job Description
Join Swissport as a Passenger Services Agent, specializing in handling customer services including ticketing, baggage management, and passenger assistance. This role is essential for ensuring smooth travel experiences.
The Passenger Services Agent will provide comprehensive support for passengers, verifying documentation, issuing boarding passes, and processing baggage for various flight situations. Flexibility is required, as you will work different shifts and cater to passengers, including unaccompanied minors and VIPs. Your attention to detail will enhance customer satisfaction while adhering to security requirements and operational policies.
Key Responsibilities:
• Inspect and verify passenger documentation
• Issue boarding passes and manage flight disruptions
• Handle baggage processing and fee calculations
• Assist passengers with special needs and inquiries
• Make public address announcements when necessary
Requirements:
• High School diploma or GED eq...
The Passenger Services Agent will provide comprehensive support for passengers, verifying documentation, issuing boarding passes, and processing baggage for various flight situations. Flexibility is required, as you will work different shifts and cater to passengers, including unaccompanied minors and VIPs. Your attention to detail will enhance customer satisfaction while adhering to security requirements and operational policies.
Key Responsibilities:
• Inspect and verify passenger documentation
• Issue boarding passes and manage flight disruptions
• Handle baggage processing and fee calculations
• Assist passengers with special needs and inquiries
• Make public address announcements when necessary
Requirements:
• High School diploma or GED eq...