Job Description
**Job Description**
The Patient Service Representative - PACT (Float Pool) is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout multiple medical practices within Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. The PSR in the float pool is expected to be flexible, adaptable, and proficient in various administrative tasks to ensure a positive patient experience.
**Duties and Responsibilities:**
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or br...
The Patient Service Representative - PACT (Float Pool) is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout multiple medical practices within Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. The PSR in the float pool is expected to be flexible, adaptable, and proficient in various administrative tasks to ensure a positive patient experience.
**Duties and Responsibilities:**
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or br...