Job Description
Position: Lobby Leader – Retail Banking Sales & Service
Location: 3 Avenue de Sardaigne
Application Deadline: 06/18/2026
Responsibilities
- Deliver exceptional service to BMO customers and prospects.
- Identify customer needs and advise on financial solutions that best serve their interests.
- Collaborate with branch staff and BMO partners to create a superior customer experience.
- Guide customers in the lobby and promote digital/self‑serve options.
- Conduct client conversations, recommend alternative banking channels, and provide personal banking/investment advice.
- Execute transaction‑based needs seamlessly and review customer profiles for opportunities.
- Support operational activities such as inventory management, escalated service requests, and application follow‑up.
- Integrate marketing promotions into conversations and maintain accuracy of work information.
- Seek creative approach...