Job Description
Drive customer satisfaction as a Personal Banking Associate at TD Canada Trust in Sherbrooke, Quebec. Engage customers with financial needs, guiding them through tailored solutions.
Join the dynamic team at TD Canada Trust and leverage your customer service skills in this vital role. You will be the frontline expert assisting customers with new accounts, investment advice, and appropriate banking solutions. Building strong relationships and providing digital banking education will be key to enhancing the customer experience.
Key Responsibilities:
• Assist customers with day-to-day banking transactions
• Guide customers to the right staff for financial inquiries
• Educate clients on mobile and online banking features
• Support frontline staff with transaction process accuracy
• Recommend enhancements for operational excellence
Requirements:
• High School diploma and 1+ years relevant experience
• Investment Funds Canada (IFC) certification within 6 months
Join the dynamic team at TD Canada Trust and leverage your customer service skills in this vital role. You will be the frontline expert assisting customers with new accounts, investment advice, and appropriate banking solutions. Building strong relationships and providing digital banking education will be key to enhancing the customer experience.
Key Responsibilities:
• Assist customers with day-to-day banking transactions
• Guide customers to the right staff for financial inquiries
• Educate clients on mobile and online banking features
• Support frontline staff with transaction process accuracy
• Recommend enhancements for operational excellence
Requirements:
• High School diploma and 1+ years relevant experience
• Investment Funds Canada (IFC) certification within 6 months