HUB International

Personal Lines Client Care Specialist

📍 Location
campbell river, strathcona regional district
⏰ Job Type
Full-time
📅 Posted
June 03, 2026
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Job Description

Become a Personal Lines Client Care Specialist at HUB, focusing on renewal and retention efforts. Provide exceptional support for habitational, automobile, and travel insurance clients in a hybrid model.

As a key member of HUB’s Renewal Team, you'll utilize your Personal Insurance experience to engage clients before renewals. Your role will involve reviewing existing policies, identifying coverage gaps, and delivering tailored insurance solutions. Strong communication and attention to detail are crucial for maintaining client satisfaction and achieving retention goals.

Key Responsibilities:
• Proactively review client coverage ahead of renewals
• Build and maintain strong client relationships
• Identify opportunities to cross-sell additional products
• Meet retention goals through dedicated follow-ups
• Stay updated on relevant Personal Lines products

Requirements:
• At least 1 year of experience in Personal Ins...

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