Job Description
About the Program
Generations Toronto is a not-for-profit, inter-generational community where seniors, families, and individuals live and support one another. Our housing, care and community spaces create a model for culturally inclusive, community living that promotes healthy aging, intergenerational connection and a sense of belonging for all.
About the Role
Key Responsibilities:Provide accurate information about Generations Toronto over the phone.Explain eligibility criteria and answer questions about the application process over the phoneOffer reassurance and support to families with questions or concerns over the phoneDocument call details and follow-up actions as required About You
Qualifications:Strong verbal communication skills and listening skillsFriendly and patientComfortable working independently and collaborativelyDetail-o...