British Columbia Lottery

Player Insights Manager for Enhanced Experiences

📍 Location
kamloops, thompson nicola regional district
⏰ Job Type
Full-time
📅 Posted
June 09, 2026
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Job Description

Transform gaming experiences with impactful insights as a Player Insights Manager. Utilize data-driven strategies to drive player satisfaction and influence key business decisions for lasting engagement.
In this crucial role, you will leverage 5 to 7 years of experience to develop comprehensive reports and actionable insights that shape player experiences. Your work will integrate customer insights into high-level strategies, supporting organizational objectives. Collaborating with cross-functional teams, you will enhance gaming engagement and retention through tailored, data-informed strategies.
Key Responsibilities:
• Serve as a subject matter expert on customer insights
• Develop impactful customer experience reports
• Design and implement data-driven strategies
• Conduct thorough data analysis to uncover insights
• Collaborate with cross-functional teams for tailored insights
Requirements:
• Bachelor's degree in a relevant field
• 5–7 years in customer...

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