Job Description
Job Summary
POS System Admin helps implement new products, updates, and technologies. It is also a part of the testing, support, maintenance, and administration of new software builds. System administrators also update the POS and back-office menus for end users.
Responsibilities
- Updates POS and back-office menus as requested.
- Applies requested changes to printers and video routing.
- Verifies that all proper troubleshooting steps are completed for each specific case and provides feedback to system administrators when the proper steps are not taken.
- Collaborates with the training team on best practices and changes to training materials.
- Adds and updates content to the knowledge base regularly to ensure that information is handy for all support staff.
- POS troubleshooting.
- Operating system support: installation, upgrades, patching, backup, and recovery.
- Network connectivi...