Job Description
Elevate your career as a Power Systems Technical Engineer providing Level 3 customer support in communication protocols and Ethernet-based networks. Your focus will be on the innovative GridBeats™ APS solution.
This position requires a seasoned engineer with a strong background in communications and network engineering to address customer needs effectively. You will spearhead investigations into communication issues and ensure timely support responses while promoting product training and expertise across teams.
Key Responsibilities:
• Deliver advanced L3 technical support for product platforms
• Create Application Notes and guidance documents
• Conduct training and evaluation of new product modules
• Collaborate with teams to validate and launch new technologies
• Engage in customer outreach at technical events
Requirements:
• Engineering degree in relevant fields
• Minimum 10 years of experience in power systems
• Knowledge of serial and Ethernet commu...
This position requires a seasoned engineer with a strong background in communications and network engineering to address customer needs effectively. You will spearhead investigations into communication issues and ensure timely support responses while promoting product training and expertise across teams.
Key Responsibilities:
• Deliver advanced L3 technical support for product platforms
• Create Application Notes and guidance documents
• Conduct training and evaluation of new product modules
• Collaborate with teams to validate and launch new technologies
• Engage in customer outreach at technical events
Requirements:
• Engineering degree in relevant fields
• Minimum 10 years of experience in power systems
• Knowledge of serial and Ethernet commu...