Fortinet

Presales Security Expert

📍 Location
Ottawa, Ontario
⏰ Job Type
Full time
📅 Posted
March 23, 2026
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Job Description

The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.
  • Required Skills:

  • Bilingual in French and English
  • 3 year’s experience in technical/pre-sales support as a sales or systems engin...
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