Job Description
Printer Service Technician Join our team as a Printer Service Technician, embodying Donnellon McCarthy Enterprises' values through responsive, reliable, and customer-centric service. Your technical expertise, efficient problem-solving, and timely support contribute to our goal of delivering cost-effective solutions. We value your eagerness to learn, excellent interpersonal skills, and dedication to maintaining an impeccable attendance record that upholds our reputation for excellence.Key Activities:Represent Donnellon McCarthy Enterprises with professionalism and customer focus.Collaborate with key operators and customer representatives to diagnose technical issues.Repair machines, replacing faulty components as needed.Conduct machine testing and verification, engaging key operators in the process.Utilize the auto dispatch system to monitor service calls, providing updates to Sales and Customer Service teams.Identify challenging service calls that may require additional attention and c...