Job Description
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona customers and achieving our sales objectives, while growing in an environment where your analytical mind will be valued.
Your role:
- Serve as the store expert by providing detailed product information to both customers and other RONA associates
- Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
- Keep shelves stocked and merchandise correctly displayed
- Prepare weekly flyer
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Provide excellent customer service through the daily execution of RONA customer service programs, including follo...