Job Description
About the Role The Process Manager is responsible for: Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth and excellence in process performance Direct ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks and improving the effectiveness of our controls. Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives. Apply various methods for process improvement (Visual Management, Lean Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues and manage risk. Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process success Conduct and support regular risk governance activities on monthly, quarterly and a...