Job Description
Transform the experience for SFU students, faculty, and staff as a Senior Consultant specializing in Process Re-engineering. Engage with the community while leading service optimization efforts for a better university experience.
In this significant role at Simon Fraser University, you will play a pivotal part in fostering service improvement. Collaborating with various departments, your goal is to identify and mitigate process inefficiencies while enhancing service delivery. Your insights will directly impact the ways students and staff navigate their experiences at SFU.
Key Responsibilities:
• Facilitate community conversations to identify service frictions
• Analyze current processes to pinpoint areas for improvement
• Develop evidence-informed recommendations for service design
• Collaborate across academic and administrative areas for optimization
• Lead implementation-ready design frameworks for process enhancements
Requirements:
• Bachelor’s degree in ...
In this significant role at Simon Fraser University, you will play a pivotal part in fostering service improvement. Collaborating with various departments, your goal is to identify and mitigate process inefficiencies while enhancing service delivery. Your insights will directly impact the ways students and staff navigate their experiences at SFU.
Key Responsibilities:
• Facilitate community conversations to identify service frictions
• Analyze current processes to pinpoint areas for improvement
• Develop evidence-informed recommendations for service design
• Collaborate across academic and administrative areas for optimization
• Lead implementation-ready design frameworks for process enhancements
Requirements:
• Bachelor’s degree in ...