Job Description
Job Type
Full time | Exempt/Non Exempt: Hourly
Position Description
Primary duties and responsibilities:
- Processes a variety of transactions related to the updating of membership and insurance contracts and other activities requiring special handling in accordance with standard guidelines and procedures.
- Updates database master records.
- Drafts correspondence and responds to telephone inquiries from auto clubs and other sources.
- May receive and process monies through cash terminals and may investigate debit and credit balances on various accounts, resulting in a reallocation or refund of monies to members.
- Assists in the training of new employees.
- Follows internal processing guidelines to ensure compliance with established company policies and procedures.
- Participates in pilot programs and projects as assigned.
- Receives and processes cash payments; contacts participating auto clubs ...