Job Description
Job Summary
Provide application support and systems analysis services in procurement systems.
Key Responsibilities
- Aids business in problem solving process to find solutions to issues.
- Identifies customer needs, researches potential solutions, and makes recommendations.
- Develops and manages the system testing process.
- Develops and implements user roles and responsibilities.
- Defines reporting gaps and solutions.
- Designs long term maintenance processes for application support including users and roles.
- Develops application expertise in applicable suites of procurement management system.
- Develops transition plans for users and systems as improvements and/or upgrades are implemented.
- Maintains customer care and post implementation change control process.
- Reviews and configures application changes per defined process.
- Resolves application issues. ...