Planhat

Product-Focused AI Support Engineer

📍 Location
Remote, estado de méxico
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

A global customer platform provider is seeking a Customer Support Specialist to join their hybrid support team in Mexico City. The ideal candidate excels in critical thinking and adaptability, delivering high-quality service quickly to diverse customer needs. Success requires a strong grasp of technical concepts and effective written communication in English. Join a fast-paced environment where curiosity and ownership pave the way for exceptional customer experiences.
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