Job Description
Transform customer experiences at Backcountry as the Product Manager for Checkout and Loyalty strategies. Enjoy a hybrid or remote work model while maximizing conversion and enhancing the Summit Club+ loyalty program.
In this integral role, you'll oversee critical aspects like the checkout process, cart management, and loyalty initiatives. Your work will directly impact customer lifetime value and retention rates, making this a vital position for business growth. You'll collaborate with teams across marketing, analytics, and engineering to drive innovation and implement data-driven improvements.
Key Responsibilities:
• Own the roadmap for checkout and loyalty experiences
• Optimize lower funnel processes for better conversions
• Lead initiatives that enhance customer retention strategies
• Define and track success metrics for product initiatives
• Coordinate cross-functional efforts to meet strategic goals
Requirements:
• 3-5+ years in product management
•...
In this integral role, you'll oversee critical aspects like the checkout process, cart management, and loyalty initiatives. Your work will directly impact customer lifetime value and retention rates, making this a vital position for business growth. You'll collaborate with teams across marketing, analytics, and engineering to drive innovation and implement data-driven improvements.
Key Responsibilities:
• Own the roadmap for checkout and loyalty experiences
• Optimize lower funnel processes for better conversions
• Lead initiatives that enhance customer retention strategies
• Define and track success metrics for product initiatives
• Coordinate cross-functional efforts to meet strategic goals
Requirements:
• 3-5+ years in product management
•...