Job Description
About Us Smart Apartment Data provides real estate analytics software to U.S. professionals. We support enterprise clients through structured onboarding and education to ensure they use our platform effectively. We are seeking a professional communicator who can guide clients through onboarding and product training in a clear and structured manner. Meet our hiring team in this short video: You will help clients successfully adopt a software platform by guiding them through onboarding and training. Ideal for: Customer success professionals Trainers with technical curiosity L&D professionals entering SaaS What You'll Do Lead onboarding sessions and walkthroughs Help clients understand how to use the product Support users as they learn workflows Requirements 2+ years of experience in onboarding, implementation, or customer-facing product roles Experience working directly with clients to help them adopt a tool, platform, or system Strong ability to simplify complex workflows and explain t...