Job Description
Program Coordinator, Refugee and Specialized Programs
We are recruiting a Refugee and Specialized Programs Coordinator to support the day‑to‑day delivery of Refugee & Specialized IRCC Programs by coordinating RISE client referrals, supporting effective case management, and assisting program staff with efficient service delivery. This role contributes to program operations, data tracking and reporting, policy and tool development, and collaboration with internal teams and community partners to ensure high‑quality, client‑centered services for refugees and marginalized newcomers.
Key Areas of Responsibility
- Coordinates all IRCC Refugee & Specialized Programs client referrals. This includes receiving all IRCC client referrals and distributing to Adult and Youth RISE Case Specialists, 2SLGBTQI+ Case Specialist and Family Counsellor for Healthy Self, Healthy Families accordingly;
- Maintains records and monitors waitlists and notifies the Mana...