Manulife

Program Director

📍 Location
Waterloo, Ontario
⏰ Job Type
Full time
📅 Posted
March 16, 2026
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Job Description

We’re seeking a Program Manager to lead our Salesforce portfolio, driving cross-functional initiatives that enhance customer experience, data integrity, and business agility. You will own end-to-end delivery—from roadmap and customer alignment to execution and change management—while partnering with Sales, Marketing, Operations, and IT. The ideal candidate brings strong program governance, Salesforce platform expertise, and a track record of delivering measurable outcomes at scale.

Position Responsibilities:

  • Strategic Portfolio Oversight: Lead the coordination and delivery of the Canadian Division Salesforce portfolio, ensuring alignment with organizational goals and strategic priorities. Stakeholder Leadership and Collaboration: Establish and nurture strategic partnerships with senior Business and IT leaders to align portfolio priorities with business objectives and drive cross-functional collaboration.Project and Program Management of Strategic Programs: Overse...
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