Job Description
ABOUT ACCESS COMMUNITY SERVICES
Access Community Services provides high‑quality, person‑centred supports to adults with developmental disabilities across Northumberland County. We are committed to dignity, inclusion, and empowering people to live meaningful lives in their communities. Our team is growing, and we are seeking a robust, values‑driven leader to join our management team.
POSITION SUMMARY
The Program Manager is a key member of the senior leadership team, responsible for the overall operation, quality, compliance, and culture of assigned residential and community programs. This role provides direct supervision to Home Supervisors and frontline teams, ensures adherence to MCCSS, QAM, and agency standards, and leads continuous improvement in service delivery, staffing, scheduling, and person‑centred supports. The Program Manager plays a central role in HR leadership, labour relations navigation, scheduling oversight, and operational problem‑solvin...