Job Description
What will your day look like?
Client Engagement & Communication Support
- Serve as a primary point of contact for routine enquiries and requests from the Account Team, escalating complex issues to the Program Director when required.
- Facilitate regular client updates and reporting, ensuring the timely and accurate flow of information, often in preparation for Program Director review.
- Support the creation of client‑facing materials, presentations, and proposals, working closely with the Program Director on key messaging and strategic direction.
- Contribute to building and maintaining strong client relationships, representing the team under the leadership of the Program Director.
Program & Project Coordination
- Track the progress of multiple internal and external projects and programmes, ensuring adherence to timelines, deliverables, and scope, while providing regular updates to the Program Managemen...