Job Description
Accountability
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Provides ongoing direction, human resources administration, coaching and support to motivate individual and team performance in a stable, professional environment while ensuring department objectives are met.
- Evaluates the performance of immediate subordinates through daily monitoring, regular staff meetings, quarterly reviews of objectives, accomplishments and annual performance reviews.
- Manages and provides guidance to the QA team and also works with members of the project teams that have vary varying degrees of knowledge, providing ongoing support to current initiatives, knowledge transfer, and support to individual team members to increase performance and to ensure the timely delivery of quality products/functions that are aligned and consistent with the business needs.
- Leads and reviews...