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The Toronto-Dominion Bank (Canada)

Quality Assurance Review and Control Specialist

📍 Location
Markham, Ontario
⏰ Job Type
Full time
📅 Posted
June 26, 2026
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Job Description

Description

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Key Accountabilities

  • Support the end-to-end development, maintenance, and continuous improvement of Quality Assurance procedures, resources, and communications.
  • Perform secondary-level quality reviews to ensure accuracy, consistency, and adherence to policies, procedures, and quality standards.
  • Apply critical thinking and data analysis to validate alignment between processes, procedures, and system outputs, ensuring reliable data for quality review.
  • Identify and implement process improvements to enhance quality, strengthen controls, and streamline operations.
  • Act as a Quality Assurance subject matter expert (SME), supporting the design and implementation of scalable solutions aligned to business objectives.
  • Assess support requests, troubleshoot issues, and recommend effective, practical solutions.
  • Coordinate QA and compliance-related activities to ensure alignment with regulatory and inte...

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