Job Description
What is the opportunity
This position is responsible for providing exceptional customer care through the daily reconciliation of processes supporting various Client Groups and the identification of those items that require further investigation and resolution. Through ongoing training initiatives and continuous self‑development, the incumbent will operate in an efficient and effective cross‑functional shared service to ensure timely reconciliations, loss prevention and risk mitigation as prescribed by the Bank’s Standards and Procedures. All responsibilities are carried out in accordance with the Code of Conduct, RBC Values, Standing Orders, and CM Reconciliations Policies and Standards.
What Will You Do
- Responsible for the reconcilations of designated processes under prescribed Standard Operating Procedures (SOPs) ensuring Service Level Agreements (SLAs) are met and applying solid knowledge of the Product Operations, its procedur...