Job Description
As a key member of the IO/CEA Global Service Operations team, the Recurring Service, Digital Adoption & Process Excellence Leader drives end‑to‑end deployment, adoption, and oversees the performance of Schneider Electric’s recurring service and digital ecosystems from an ops point of view—spanning Ecocare, Digital Services, bFS tools, and operational processes. This role ensures countries are fully equipped and operationally ready through strong process framing, tool deployment governance, and continuous improvement methodologies to level up their operational performance. Acting as the interface between countries, LoBs, and SE Digital, the role secures consistent execution of the global operating model and accelerates recurring revenue growth and field productivity across IO/CEA. Organization & Reporting Organization: Global Services → Service Operations → IO/CEA Reports to: Services Operations IO/CEA Travel: 10–20% within zone scope Key Responsibilities 1. Lead Digital Ecosystem Deplo...