Job Description
Reduce recurring IT incidents and improve service stability? Join us as our Problem Manager
Do you want to go beyond handling incidents – and instead eliminate the root causes behind them?
At Atea Managed Services, you will play a key role in improving the stability and quality of complex IT services delivered to some of the largest organizations in the Nordics. This is a role where you turn insight into action and recurring issues into lasting improvements.
About the role
As a Problem Manager, your main objective is to reduce recurring issues and improve service stability by identifying and eliminating root causes.
You will work closely with technical teams across infrastructure, applications, and external vendors, as well as service delivery and leadership. Your role will be central in connecting people, processes, and insights to drive continuous improvement.
During your first 6–12 months, you will focus on: understanding how Atea Managed Services operates across t...
Do you want to go beyond handling incidents – and instead eliminate the root causes behind them?
At Atea Managed Services, you will play a key role in improving the stability and quality of complex IT services delivered to some of the largest organizations in the Nordics. This is a role where you turn insight into action and recurring issues into lasting improvements.
About the role
As a Problem Manager, your main objective is to reduce recurring issues and improve service stability by identifying and eliminating root causes.
You will work closely with technical teams across infrastructure, applications, and external vendors, as well as service delivery and leadership. Your role will be central in connecting people, processes, and insights to drive continuous improvement.
During your first 6–12 months, you will focus on: understanding how Atea Managed Services operates across t...