Job Description
Process Excellence
- Ensure creation of customer codes are as per the set time limit and with complete documentation.
- Ensure SRR to be updated in system as per set time limit
- Ensure Price Claims are settled within the prescribed time limits.
- In case price difference claims, ensure that proper price is uploaded in SAP to avoid future issues in prices. Issuance of all types of Credit Notes.
- Order release: Ensure order release as per the set credit policy.
Contract Compliance
- To maintain PAN India Agreement Tracker
- Ensure that all agreements copies are updated with SSC repository within 1 month of invoicing.
- 90 days earlier communication should go to all Commercial stake holder if any agreement is expiring or any price revision clause.
- Support in any regional level information related to any customers to the sales team etc.