Job Description
Lead, coach, and develop a team of Store Managers with a strong focus on engagement, accountability, and succession planning
Recruit and retain high-performing leaders who are passionate about customer experience and team development
Conduct regular check-ins, performance reviews, and development planning
Model the behaviours and mindset expected of leaders across the region
Identify performance gaps and create clear, practical improvement plans with follow-through
Deliver regional sales targets and key performance metrics
Manage payroll and controllable expenses in line with budget expectations
Drive performance against KPIs such as units per transaction, average transaction value, and customer data capture
Use data and insight to prioritize actions that create the greatest impact
Operational Excellence & Brand Execution
Ensure consistent execution of merchandising, visual standards, and oper...